On Civility:
Restorative Reflections

By John-Robert Curtin

Conflict is not the problem; conflict is the messenger.

—Tony Belak, Esquire, Mediator

Author's Statement

This collection of poetry centers on my reflections of the concepts surrounding civility, and writing the poems has been restorative to me and to my understanding of this ancient concept.

Beginning with the traditional notion of manners and politeness (George Washington, Rules of Civility & Decent Behavior, 1744), and continuing to the more subtle concepts of compassion, dignity, human value, human worth, forgiveness, and self-dignity, this collection is an attempt to understand and explain a concept that has varied over time and through different cultures. The concept is often connected with civilization and civil because they share the same root word, but civility is more active, more basic, and more personal. “Being civil to one another is much more active and positive a good than mere politeness or courtesy,” (Robert B. Pippin, The Persistence of Subjectivity, 2005).

In order to fully comprehend civility, one must reevaluate the status quo and build on the ancient principles of the interdependence of human beings (Dalai Lama, Beyond Religion, 2011). Civility is therefore interconnected with compassion, justice and humanity.

An important research question when contemplating civility is, “When did human life become disposable, and can we reverse that belief?” As much as civility is typically associated with qualities such as politeness and the display of good manners, for contemporary social and political theorists it has increasingly come to represent civic virtues such as tolerance, non- discrimination and public reasonableness.

Civility is therefore “more” than good manners (Melanie White, An Ambivalent Civility, Canadian Journal of Sociology, 2006).

About the Author

John-Robert Curtin, PhD is a Senior Fellow and Executive Director of the 4Civility Institute, Louisville, Kentucky and 4Civility Institute, Limited, Dublin Ireland. He is also a faculty member at the University of Louisville and at Indiana University and teaches graduate and undergraduate courses in mediation, restorative justice, and alternative dispute resolution. He is the author of An Exploratory Study of Existing State Anti-Bullying Statutes, (2016), Lambert Academic Press and a contributing author to a two-volume set, “Workplace Bullying and Mobbing” ABC-CLIO, Inc., Santa Barbara, California, January 2018. 4Civility Institute provides mediation training, ombuds training, certifications, software reporting systems, restorative justice, and behavioral transition practice solutions to schools, businesses and organizations. He has extensive experience in alternative dispute resolution, restorative justice, education, training, and in anti-bullying efforts. He also the founder of the Connected Learning Network, an education-based company, which has provided online services to over 120 schools, colleges, businesses and organizations worldwide. In that capacity, he has been a sub-contractor to 8 European Commission funded projects and numerous U.S. Funded projects. John-Robert is also known for his work in public television, as an Emmy award winning- producer and station president. He has over 200 local, national and international programs to his credit. His PhD is from University of Louisville in Alternative Dispute Resolution. He academic background also includes degrees in creative writing and oceanography. He describes himself as a “serial social entrepreneur with and over-commitment addiction”.

John-Robert began writing as an undergraduate at Syracuse University and had the great good fortune to be in Syracuse University’s poetry writing program and study with Donald Justice, Phillip Booth, and W.D. Snodgrass.


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